Frequently Asked Questions
Why should we work with an Oracle Business Partner?
The benefit for customers in using Oracle's recognised and certified partners is a matter of knowing that they are keeping their skills, knowledge and therefore competency current with Oracle's products. Partners are able to advise and implement the most up-to-date solutions for the customer, something that other less informed implementers and system integrators would not be able to do
What is an Oracle Certified Advantage Partner?
An Oracle Certified Partner is the highest level of Oracle Partner. The higher the level of partner, the more partners invest in keeping their skills and product knowledge up to date.
What databases does JD Edwards EnterpriseOne software run on?
JD Edwards EnterpriseOne runs on Oracle, IBM DB2 and Microsoft SQL server databases.
What platforms does JD Edwards EnterpriseOne software run on?
EnterpriseOne has been designed to operate on several different platforms and databases. At this time, there are 3 platforms that are supported: Windows (2003, XP), Unix (IBM, HP, SUN) and the IBM iSeries (AS/400)
What is Technology Foundation?
Technology Foundation is a convenient, competitively priced package of prerequisite technology to complement applications. This product delivers value to customers who choose to implement their EnterpriseOne applications on IBM WebSphere and IBM DB2 Universal Database. Both options include EnterpriseOne Tools.
Do we have to change our Financial system?
The Financial application is considered to be the foundation of the JD Edwards system. If the Finance application does not form part of the implementation, interfaces to any third-party finance system will have to be written which is time-consuming, costly and technically very difficult. More importantly, the advantages of having one pre-integrated system will be lost.
What is Oracle's Lifetime Support?
With Oracle Lifetime support, businesses know up front how long Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support. It provides you with rights to major product releases so you can take full advantage of technology and product enhancements.
Premier Support provides a standard five-year support policy for Oracle Technology and Oracle Applications products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.