
Whitehouse Consultants has been providing consultancy
services to JD Edwards customers since 1991. Over that
time we have developed a wealth of experience implementing
both JD Edwards World and EnterpriseOne software. Our
consultants not only have many years' experience working
with the software but also backgrounds working in senior
functional roles or with the major consulting houses.
This, coupled with the broad range of industries covered,
means our consultants are able to see the 'bigger picture'
when working on projects.
Our objectives when dealing with customers are to:
- Provide quality solutions
to achieve business needs
- Set realistic expectations
and eliminate surprises
- Build strong working
relationships with customers
- Provide the right resources
at the right time
- Minimise the risk to
the project, by an accredited methodology
- Ensure customer satisfaction
With our specialists, we can supply the skills and knowledge
to help customers maximise the return on their investment
in IT. Whether we take ownership of the project or supplement
customer staff to solve a specific problem, Whitehouse
consultants focus on a single goal: finding the solution
that works best for each customer's unique circumstances.
The Whitehouse approach incorporates the following business
principles:
- We work with the best
consultants, creating an environment where they
are encouraged to develop their skills to the
full. We provide on-going education to ensure
our consultants keep up to date with all the
new releases, developments etc. from Oracle,
as well as new technologies. Our business is
built entirely upon the effectiveness, innovation
and expertise of our consultants.
- We understand our customer's
needs. There is nothing more important in a
business relationship than taking time to listen,
and having the experience to understand and
deliver an appropriate solution to meet the
customer's needs.
- We aim to exceed our
customers' expectations. Our intention is to
add value to every engagement and exceed expectations
through competency and dedication. Our customers
have come to expect exceptional value that provides
tangible benefits.
- Whitehouse is easy to
do business with. We believe working with a
consultant should be a positive experience.
We assign a single point of contact for all
customer engagements, as a result a single phone
call will put customers in touch with the account
manager who has the responsibility and authority
to resolve any issue.
Whitehouse Consultants has become a trusted point of
reference within our acknowledged area of expertise.
Our longevity as a partner coupled with the experience
of our consultants ensures that the customer receives
the best service.
A
fact sheet is available to download and our account
team is available to discuss your situation on 01564
711037.
|